Larson Heating, Air and Plumbing is not your normal contractor. You never have to wonder who you just let into your home. We believe it’s important not just to provide out-of-this-world customer service, but ensure your families’ comfort from the beginning to end of a service call.

From the moment you schedule an appointment you can expect an experienced technician who’s trained for any problem your system might have. Any notes or information you provide during the appointment setup process will be given to the technician before they arrive at your house. Our goal is to create a seamless customer experience to ensure that our technicians are prepared before they arrive.

You will also receive a call when the technician is en route. This ensures that you’ll know the technician’s name and not be caught off-guard when the technician knocks on your door. For your peace of mind, all our team members have received background checks and are drug tested before being hired. Your safety and comfort are our top priorities.

When the technician arrives at your home, you can expect a clean, courteous, and friendly professional. When you answer your door, he will be there in uniform, boot covers on his feet, and standing on a red carpet rolled out at your doorstep—this is done for every visit to show our professionalism and respect for you and your home!

Our expert technician will ask you a series of questions to better diagnose the issue(s). The technician will access your system to see what’s broken or what might need to be replaced. Before any repairs are made, the diagnosis will be explained in clear and concise terms (and so will the price), in order to help you make the most informed decision. If you approve the fix or replacement, the technician will move forward ordering any necessary parts or systems needed to complete the job. If it’s possible for the technician to make the repair that day, he will work diligently to fix the problem as fast as possible. After the repair, the technician will make sure he leaves everything better than the way he found it. It is our pleasure to ensure the comfort of your family and provide you with out-of-this-world customer service.